Frequently Asked Questions (FAQs)

CrownVictoria.co.uk Vintage Tableware

Welcome to the CrownVictoria.co.uk FAQs page!

Here you'll find answers to common questions about our unique collection of vintage tableware sourced from across the United Kingdom. We're thrilled to offer you a chance to add a little piece of British history and charm to your home. If you can't find what you're looking for, please don't hesitate to contact us.

General Questions

What is CrownVictoria.co.uk? CrownVictoria.co.uk is an online purveyor of exquisite vintage tableware, carefully sourced from antique dealers, estate sales, and private collections throughout the United Kingdom. We offer a curated selection of unique pieces, allowing you to bring a touch of British history and elegance to your dining experience. We believe everyone deserves to own a piece of history.

How can I contact Crown Victoria? You can reach us through the following methods: Email: sales@crownvictoria.co.uk

We are an online-only retailer, but we are always happy to answer your questions via email.

About Our Vintage Tableware

Where does your tableware come from?

We meticulously source our vintage tableware from across the United Kingdom, seeking out unique and beautiful pieces from antique shops, estate sales, and private collections. We are passionate about finding hidden gems and sharing them with you.

What kind of tableware do you offer?

Our collection includes a wide variety of vintage tableware, such as "tea sets, dinner plates, serving platters, silverware, glassware, and decorative pieces” We specialize in Mid-Century Modern designs, Victorian-era porcelain, and Art Deco pieces.

How do you ensure the quality of your vintage items?

We carefully inspect each piece of tableware for any significant damage or flaws. We strive to accurately describe the condition of each item in its product description, including any signs of wear consistent with its age. We believe that minor imperfections add to the charm and character of vintage items.

Are the items food safe? While most of our vintage tableware is perfectly safe for use, we recommend using older pieces primarily for decorative purposes. We advise against using items with visible cracks or crazing (fine lines in the glaze) for food consumption. Ultimately, the decision of how to use your vintage tableware is up to you.

How do I care for my vintage tableware?

We recommend hand-washing your vintage tableware with mild soap and warm water. Avoid using harsh detergents or abrasive cleaners, as these can damage delicate finishes. Handle with care and store in a safe place to preserve its beauty for years to come.

Ordering & Payment How do I place an order? You can easily place an order directly through our website. Simply add the items you desire to your cart and follow the secure checkout process.

What payment methods do you accept? We accept the following payment methods: "Visa, Mastercard, and depending where in the world you are a range of country specific payment methods.

Is my payment information secure? Yes, we use secure socket layer (SSL) encryption to protect your payment information during transmission. Your security is our top priority.

Can I cancel or modify my order?

Please contact us as soon as possible if you need to cancel or modify your order. We will do our best to accommodate your request, provided the order has not yet been shipped.

Shipping & Returns How much does shipping cost? Shipping costs vary depending on the size, weight, and fragility of the items you are ordering, as well as your location. You can view the shipping cost during the checkout process before finalizing your order. We take extra care in packaging our vintage items to ensure they arrive safely.

Do you ship internationally? Yes we ship internationally. If your country is not listed please contact CustomerServices@CrownVictoria.co.uk and we can arrange through bank transfer and your package will be shipped by courier.

What is your return policy? We want you to be completely satisfied with your purchase. We offer a 7-day return policy on most items. E.g., "Items must be returned in their original condition and packaging. Shipping costs are non-refundable.

What if my order arrives damaged? In the unlikely event that your order arrives damaged, please contact us immediately with photos of the damage. We will work swiftly to resolve the issue and ensure your satisfaction.